amjilli Privacy Policy – How We Handle Your Personal Data

When you register an account on amjilli, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account information. We also collect technical data automatically when you use our platform, including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve the overall performance of the platform for players across the Philippines. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. We do not collect more information than is reasonably necessary for the purposes described in this policy.

The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals, and verify your identity as required by our licensing and regulatory obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of. With your consent, we may also send you promotional messages about new games, special offers, or platform features; you can withdraw this consent at any time through your account settings. Your data is used internally to analyse platform usage patterns, improve our games and features, and ensure the security and integrity of the platform. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where we share data with trusted third-party service providers — such as payment processors or identity verification partners — those parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. All use of your data is governed by the principles of transparency, proportionality, and legitimate purpose as required under Philippine law.

amjilli shares your personal data only in limited and clearly defined circumstances. We may share information with payment service providers such as GCash and Maya to facilitate deposits and withdrawals on your behalf. We may also share data with identity verification and anti-fraud service providers to comply with our know-your-customer obligations and to protect the integrity of the platform. In cases where we are required by law, court order, or regulatory authority to disclose your information, we will comply with such requirements and, where legally permitted, will notify you of the disclosure. We do not share your data with other online gaming platforms, advertising networks, or data brokers. Any third-party service provider that receives your data is subject to strict contractual obligations regarding data security, confidentiality, and the prohibition on using your data for any purpose beyond the specific service they provide to us. We regularly review our third-party relationships to ensure ongoing compliance with our data protection commitments.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities within the timeframes required by law. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login details with anyone. If you suspect that your account has been compromised, contact our support team immediately.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations. Under Philippine anti-money laundering regulations and gaming licensing requirements, we are required to retain certain account and transaction records for a minimum period even after your account is closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it so that it can no longer be linked back to you. If you request the closure of your account, we will process that request promptly and inform you of the retention periods that apply to your data. We do not retain data for longer than is necessary for the purposes for which it was collected. You may request information about the specific retention periods that apply to your personal data by contacting our support team.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by amjilli. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you, and to request corrections if any of that information is inaccurate or incomplete. You have the right to object to the processing of your data in certain circumstances, and to request the erasure of your data where there is no longer a legitimate basis for us to hold it. You also have the right to data portability — meaning you can request that we provide your data in a structured, commonly used format. To exercise any of these rights, please contact our support team using the details provided at the bottom of this page. We will respond to all valid requests within the timeframes required by applicable law, and we will not charge a fee for reasonable requests.

amjilli may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via the email address on file or through a prominent notice on the platform. The effective date shown at the top of this page will always reflect when the most recent version was published. We encourage you to review this page periodically so you remain informed about how we protect your data. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any changes or about this policy in general, please reach out to our support team or visit our FAQ page for further guidance.